About Physicians Contracting
Organization of Texas

We specialize in the red tape so you don’t have to

Started in 1993, Physicians Contracting Organization of Texas is the go-to administrative expert for independent physicians.

Our mission is to support independent providers so that they can restore their role as the patient advocate while providing high-quality and cost-effective healthcare.

The PCOT team of experts are well-versed in all of the “red tape” independent physicians and their teams need to deal with on a regular basis, from reviewing managed care contracts to signing up with new insurance networks to credentialing.

Here’s how we help our members succeed:

We’re the only physicians’ contracting organization in East Texas: No one else does what we do on this level. We are trusted by the medical society to help independent physicians from all over Texas run their practices more effectively.

We don’t stop until your issue is resolved: Ensuring our providers have the answers they need is vital to our success. We continue to follow up with insurance companies on your behalf until we’ve found a solution.

We offer all the administrative benefits of working at a hospital: We take care of the managed care contracts and credentialing paperwork a hospital does, but we do it just for independent physicians and their office staff.

We’re the one-stop source for information: Our members are able to come to us with any issues related to their contracts, insurance claims, credentialing, and more. We can provide answers to their questions so they don’t have to waste their time searching for information.

Find relief knowing there is someone who can take care of the mountain of paperwork for you.

Become a member of the PCOT today and get help with managed care contract review, credentialing, and much more.

Meet our dedicated and knowledgeable team

We’re on standby to help your practice in whatever way we can.

Whether you need to know what paperwork to include when credentialing or how to come to a payer conflict resolution, we won’t stop till you have the answers you need.

Jennifer Roach

Executive Director


Jennifer Roach has been the Executive Director of Physicians Contracting Organization of Texas (PCOT) since 2013.  Prior to that, she was a Credentialing Specialist at PCOT from 2007-2013.  

During college, she worked part-time for PCOT and learned a lot about the business. She graduated from Ouachita Baptist University in 2002 with her degree in business management. After working in the collegiate world, she worked in Japan for 2 years before returning to Texas and coming back to PCOT.

She moved into the role as Executive Director with a wonderful mentor, her mother Brenda Shepherd, and continues to learn about the managed care world on a daily basis.

Belinda Cook

Provider Relations Representative


Belinda Cook has been the Provider Relations Representative for Physicians Contracting Organization of Texas (PCOT) since May of 2000. She is responsible for credentialing and quality initiatives for the PCOT membership.

Belinda helps clinics with problem resolution for physicians and managed care organizations; reimbursement analysis for physicians; practice management consulting, and consulting with Medicare and Medicaid enrollment. Before coming to work for PCOT, Belinda had twenty years of Medical Practice Management experience.

Latricia Hammonds

Credentialing Specialist


Latricia Hammonds is the resident credentialing specialist. She has completed courses in medical office management, and is experienced in helping providers and their staff efficiently manage healthcare administrative tasks. She has been with PCOT since 2007.

Lisa Jeffers

Administrative Assistant

Lisa joined the PCOT team in 2018. She keeps us organized and also answers the office phone, so you’ve probably talked to her if you’ve called us. She works diligently to organize our electronic and paper files.

Our board of directors

Members of our board of directors hail from all corners of the medical field to offer diverse insight on our services, practices, and processes, so we can continue to provide our members with the support they need to effectively run their practices.

With the guidance of our board, we continue to:

  • Act as a physician-sponsored organization for managed care contracting
  • Collect and monitor clinical and utilization data of services provided by its members
  • Develop alliances with other physician organizations, hospitals, managed care organizations
Cole Flanagan, MD

Cole Flanagan, MD

Steven Hickerson, MD

Steven Hickerson, MD

Tyrone Miller, DO

Tyrone Miller, DO

Let us handle the paperwork for your practice

Become a member today and put our decades of healthcare administration expertise to work for you. We’re ready to help you with contracts, credentialing, and more.